What Should I Do in Case of an Accident?
In the event of a possible accident during the car rental period, following the correct steps helps protect both your rights and those of the rental company. As MilesGo Rent a Car, we recommend that you follow the steps below:
1️⃣ Ensure Safety
First, ensure your own safety and the safety of other road users. Move the vehicle to a safe location if possible and turn on the hazard warning lights.
2️⃣ Inform the Authorities
In cases of accidents involving material damage or injuries, be sure to inform the traffic police or gendarmerie. An official accident report must be prepared.
3️⃣ Prepare an Accident Report
If the accident involves only material damage, fill out the accident report completely together with the other party. Do not forget to take photos of the vehicles and the damage.
4️⃣ Contact MilesGo Rent a Car
Contact our customer representatives at the time of the accident or as soon as possible.
📞 Our 24/7 support line will assist you step by step.
Car rental services can be used with a driving license that is at least 2 years old. You can benefit from our rental services with your driving license, ID card, or passport.